All refunds or exchanges must be made within 30 days of purchase. Any returns without a receipt will be issued as store credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. The list below includes all NON-REFUNDABLE items:
- Perishable Goods
- Gift Cards / Gift Certificates
- Gas Masks
- Water Containers
- Surplus Items
- Washed Clothing
- Any item washed will NOT be able to be returned
- Clearance Items
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a couples of days. If using a prepaid card, please retain to ensure proper credit.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping, freight, service charges, oversize fee and drop ship fees are NON-REFUNDABLE
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to 5701 Olde Wadsworth Blvd, Arvada, CO 80002.
Gift Cards / Gift Certificated cannot be refunded.
To return your product, you should mail your product to 5701 Olde Wadsworth Blvd, Arvada, CO 80002.
Shipping, freight, service charges, oversize free and drop fees are NON-REFUNDABLE.
If you are returning more expensive items, you maybe consider using a track-able shipping service or purchasing shipping insurance, We don’t guarantee that we will receive your returned item.
Contact us by calling (303) 424 5434 or email email@example.com for questions related to refunds and returns.